A direct line to ProTrace

LET’S TALK.

Questions about ProTrace, your account, credits, or a stencil? Email us and tell us what you need.

Support, without the extra steps

SEND A NOTE.
WE’RE HERE.

One email address for product questions, account help, billing, and privacy requests.

Email ProTrace

Opens your email app. You can also copy the address into your preferred email service.

Include only the details needed to help. Do not send passwords, payment-card information, or private image files.

Here’s what to include in your message.

Tell us what you expected, what happened, and which device or browser you’re using. A short description is a good place to start.

Email from the address associated with your account. For a payment question, include the order or invoice reference if you have it.

Use the same support address for privacy questions, requests about your information, or help deleting your account.

ProTrace AI is operated by Damien Valient, a sole proprietor in California, United States.